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Shipping policy

Shipping policy

Free Shipping

Enjoy free standard shipping on all orders over $1000 shipping within the contiguous United States.

Please note: This offer excludes Alaska (AK), Hawaii (HI), Guam (GU), Puerto Rico (PR), and other U.S. territories.

UPS 3-Day Shipping

Currently, we only have UPS 3-Day Shipping option in the U.S. 3-Day does not count in weekends or holidays. If you place the order on weekends or holidays, your order will be dispatched on the first business day after the weekends or holidays.

Processing Time

  • All orders are processed within 3 to 5 business days (Monday to Friday, excluding holidays).
  • You will receive a shipping confirmation email with tracking information as soon as your order is on its way.

Shipping & Delivery

Multiple Items in One Order: To get your items to you as quickly as possible, orders with multiple products may be shipped separately. This means your items may arrive at different times, and you will receive separate tracking numbers for each shipment.

Address Accuracy: To ensure a smooth and timely delivery, please take a moment to double-check that your shipping address is complete and correct. We are unable to cover the costs of reshipment or replacement for orders delivered to an incorrect address provided by the customer.

Shipping Delays: After your order has shipped, the actual delivery time depends on the carrier. If you have any concerns about your order, please feel free to contact us at sales@acradiocom.com

Order Issues

Lost Packages: If your package is lost in transit, don't worry. We will replace it at no cost to you. Please contact our support team, and we will take care of it.

Order Cancellation: You may cancel your order for a full refund any time before it has been shipped. Once an order has shipped, it can no longer be canceled. If you have changed your mind, you may return the item for a refund after it has been delivered.

Contact

Get in touch

2 Marlborough Rd., West Hempstead, New York 11552

Returns, exchanges and order changes:
sales@acradiocom.com

Contact page

Order by phone

Call our tech on call if you have any questions.
Monday to Friday, 9:30 a.m. to 5:30 p.m. EST.

Call (516) 284-1225

Toll-free quotes and orders

Call toll-free or email us.